Yes, I can see that in some cases the ability to connect with a watcher may be a good thing but the problem there is that people 'watch' for a whole variety of reasons, quite apart from an interest in actually buying the item.

It could be that they are:

1. sellers interested because they are selling similar items and are curious to see how a rival auction pans out.

2. simple browsers interested because they themselves own such an item.

3. only vaguely interested buyers who don't wish to search again at a later stage for the same item.

I routinely watch quite a number of items, without any intention to buy.

Some people consider it good customer service in retail stores when a salesperson approaches you and asks if they can help while you are just generally looking. I personally get irritated by it and just want to be left alone, until I have a specific question to ask or give a clear indication that I would like help. That's just me, though. Others no doubt feel differently.

On ebay, as a seller, I wait until I get a question sent to me. Then I know the prospective buyer really wants to hear from me !!