i'm watching almost 200 items, all for different reasons. some i have the same items and i'm interested in the sale price just for reference. some are 'i'd like to buy that if i had some spare cash' items. some are waiting till the auction ends to bid on if they arnt allready beyond my budget. none of them do i require help with. i think if a seller gives a good description theres no need for help, but i have often made enquiries when more info was needed.as a seller  i cant see sending messages to every 'watcher' would do much except give the seller more time consuming work.as a buyer the contact seller feature works perfectly for me and i'd prefer not to have 200 emails asking me to hurry up and buy/bid before it sells. but then i'm one of those real shop buyers who hates having shop staff running up wanting to assist me.