If you can stand it, try (try and try) again. 

I know it's incredibly frustrating, I have hopped on and off the merry-go-round a few times, sometimes to no avail, other times I eventually got on / off at just the right time. 

Sorry my link to the policy wasn't right in my last post - seems I gave the link to the help page instead. Here is the actual policy, and you can show this to any CS rep who tries to lie (or is too lazy to make themselves aware of the site policies) and say it doesn't exist:

http://pages.ebay.com.au/help/policies/defect-removal.html