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@pink-budgie wrote:

i received my first

 

'buyer requested a return' yesterday for a second hand dvd they have said under Reason- 'i found a better price elsewhere'

 

and then under comments- 'i have not received the dvd'

 

sounds like a crock to me 

 

i do have no returns on my listings so will i be made to refund if i say no? im so confused by these new rules i dont know what to do 

 

thank you for any advice

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My advice is to the message the buyer to clarify their issue, before leaping to any conclusion regarding their motivation, whilst it may seem sus, the new eBay system is pretty stooofed too.