As far as I'm concerned, the problem which needs fixing more than any other on eBay at the moment is the disgusting oversight with the "Item Description" section of the DSRs. As you can clearly see, if you enter one or two stars, you get a pop-up warning and a check-box to complete, while the seller automatically receives a defect!

However, enter three stars (Neither accurate nor inaccurate) which to many buyers means exactly what it says, while others simply look upon it as average, not only is there no pop-up check box, the seller receives a defect for that as well!

In all my time on eBay, I've never seen anything as blatantly unfair as that and it's almost as if they've intentionally set up sellers to fail. Whatever else may be wrong with eBay, that is clearly the thing which needs to be fixed most urgently.