@gibbo1952eric wrote:

 is there anything else that I can do?


List with immediate payment required. 

 

You can only offer PayPal if you do that, but the item can not be sold unless it is paid for - that will also help determine what other issues may be arising with the use of PayPal (if someone checks out on eBay and sends a real PayPal payment to you, the shopping trolley and $ icons next to the sold item in eBay will fill in and turn blue, if there is an hourglass instead of a fllled in $ sign, it means the payment has been made but it is pending, and that can happen for a few different reasons, eg because the buyer paid by eCheque, or because there was an error when entering the email address on the listing, so the payment doesn't go to the right address, or because the buyer funded their payment with a credit card and the PayPal account is just a personal one, in which case the payment needs to be manually accepted, but generally it's better to upgrade to a premier account if you'll regularly be selling).