Yes colleenk4324, we are now in the age of the 'Smiling Assassin'.

Lovely item. Very pleased....and leaves 4 x lowest DSR's.

As has been pointed out, a seller has no way of 'improving' their act if they haven't the slightest clue where they went wrong.

Sellers can of course easily find out who has left low DSR's but as this is expressly forbidden by ebay.

The whole rational behind implimenting abysmal siutation is ebay's assertion that low DSR's most accurately reflect the true buyer experience. Buyers who give you 5 stars are not really happy but rather ( from ebay's point of view ) delusional.

The DSR system has quite some way to go before it can be considered fair.