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on 01-01-2015 08:25 PM
justcruising48 - you should have persisted with Australia Post and mentioned you want to claim up to $50 compensation that is available under as per their terms.
I had to do this a little while ago. They eventually relented - (the first refused because they thought I was a eparcel customer)
They also tried to avoid compensation due to typos in the address (made by the buyer!) and also got upset about some spacing - that click and send caused , a forward / got inserted in the address - even though it was not in the ebay system..and the / did not appear on the label (I keep copies of all labels made, PDF) - but on aus post end it showed a /
eg
1234 pleasant / way
should have been no /
"Compensation can be paid discretionary however please be aware when an address is not positioned correctly and words are not spelt incorrectly this does void all claims for compensation as stated in out terms and conditions. "
Good luck.
.