I had all of min items ALWAYS near top of first page of category on best match. This has been the case for a long time.

Then, two 'peanuts' left negative feedback and the subsequent low DRS's (for all categories) all because their item did not arrive as fast as they would like.

Both times the item was posted within 24 hours or less. However, niether buyer apparently thought it would be a good idea to message me about the issue and thus alert me to a potential post issue.

Then I get an ebay message to say my my performance has dropped and I will therefore be under scrutiny for one month at which time my performance will be reviewed.

So becasue of those two knuckleheads, ALL of my items are not even in the first 10 pages now! Business has basically stopped cold!

So the neg feedbacks was for teh same item but ALL items are penalised.

The DSR system is very crude and cruel as it stands as it does not take into account stupid people.

All of my good work over a long time has been undone by just two people who have not the decency to message me before doing something so stupid. And of course, leave 1 stars for all categories.

Ebay need to fix the system immediately so that issues like this can not occur.

Fancy ebay allowing a business to be ruined, at least for 1 month, by such foolishness.