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@expanded_perceptions wrote:

 

 

Whilst I have your attention, does anyone know if it is the address in a PayPal transaction or the name, or both that is crucial? I have just sold an item, and the name on the eBay shipping label is just an ambiguos name that could be a first name or last name, say Daniel, then in the PayPal email it is a different name that is the payer, for instance again " David Davis, has paid for an item, ship now", and then the same ambigous 'Daniel" is on the shipping label, but I need to send with Signature on delivery. I have messaged the buyer through eBay and he says it is ok to send to the 'David Davis'..... am i over thinking things and too paranoid about all this 'buyer protection'? My question, I guess is, is there a correct name I nned to send to, or is it the address that is crucial here?

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I get that quite often, and can't say 100% for sure if the sender of the payment is the PayPal account holder, or something else (eg the name on the credit card used to pay for the purchase, if funded that way). Possible reasons for this is that it's a family member using another family member's card / account, or the purchase is a gift and the buyer is getting it sent to someone else.

That being said, the shipping address is what's most important, and as a name is provided with the shipping address, separately from the payment sender's information, it's best to use the name provided with said shipping address. (Sometimes I'll have a full name under buyer info, and a single, short name under the shipping address, eg Joseph Bloggs as the buyer name, then just Joe on the shipping address, and in those cases I'll usually use the full name, but if the two names are completely different, I'll stick with what was with the shipping address).