Thankfully my unpaids are minimal. Most of the time I will send an invoice at the end of each day after all the auctions have finished. I mention in the invoice that if they are still watching other items, not to pay yet, but to let me know. Most that are still watching send me a message. I say that payment is required within 3 days if they have finished buying.

By day 4, if I've heard nothing, I will resend the invoice, but with a message saying that I haven't seen their payment, could they please let me know by which method they paid so I can chase it up and get their item sent to them (I got that from here, but can't remember who suggested it.....anyway, thanks! It's a non threatening reminder). If I've heard nothing by day 5, I open a dispute. Most of the time I don't hear from them and I close it 4 days later. The few that have paid have sent me a message apologising profusely and eventually left good feedback and 5 stars.

I received a message this morning from a buyer who won an item last night. She said that she went to pay and realised there wasn't enough money in any of her accounts and asked if she could cancel. I sent a reply and said if she still really wanted it, I was happy to wait until she got paid, but if she still wanted to cancel, that's OK too. I also asked that if she does opt for the cancellation, to please accept the request when she gets it. As yet, I've not heard back, but I'm guessing she's probably at work.

I thought it was great that she contacted me. She could have just ignored it hoping it would just go away like so many others do. She's a lowish feedback buyer, so if she does decide to cancel and does accept the request, I'll give her a green dot for her efforts, even though she hasn't bought anything.

The thought of a non payer eventually paying and then red dotting me for my efforts never really crossed my mind until a few people mentioned it here. I would be mortified if that happened. The fact that it can take months to have it removed is unacceptable in my eyes. 

I am also mortified that Baud copped a policy slap for the false positive. I know of quite a few sellers on here who leave false positives. Maybe that buyer knew the rules? Maybe the sellers here have just been lucky, I don't know? Maybe how the sellers here word it, it doesn't come across as a negative comment, who knows?