How soon should you send a reminder notice?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 22-02-2013 01:06 AM
The customer has bought two items a few days apart.
The second item was a counter offer by me which he accepted.
I then sent a combined purchase order including payment details and am still waiting for payment or even a response.
Even wondered if he had received the purchase order from ebay as there doesn't appear to be anywhere in my "messages sent" section of ebay showing that I even sent him one. Yet I know I did as I have a copy in my personal email account with the verification number. Is that standard practice not to have a history of purchase orders and invoices somewhere on ebay?
If there is I can't seem to locate it.
The last item was purchased on the 19th.
Should I send him a friendly reminder or wait another day?
Both significant valued items.
Thanks.