How soon should you send a reminder notice?

markcosilver
Community Member

The customer has bought two items a few days apart.


The second item was a counter offer by me which he accepted.


I then sent a combined purchase order including payment details and am still waiting for payment or even a response.


Even wondered if he had received the purchase order from ebay as there doesn't appear to be anywhere in my "messages sent" section of ebay showing that I even sent him one.  Yet I know I did as I have a copy in my personal email account with the verification number.  Is that standard practice not to have a history of purchase orders and invoices somewhere on ebay?


 


If there is I can't seem to locate it. 


 


The last item was purchased on the 19th.


Should I send him a friendly reminder or wait another day?


Both significant valued items.


Thanks.