Cancel transaction denied? Now what?

Hi guys


 


Someone purchased a bather from my store, never bothered to make payment.


 


After I sent him/her a message, I only got a simple answer:


 


" I didn't purchase it".


 


Well...ok, that's kinda silly enought already.


 


I replied his/her message politely, then sent out a transaction cancellation request, reason: "buyer purchased by mistake or changed mind".


 


Now after 3 days, he/she denied the request.


 


The bather is priced at $40 so FVF is not much, I don't mind losing few dollars; but what if I sold something priced $400 or even more? Is there anything I can do to get FVF back?


 


There is no option to open unpaid case anymore.