scottie, having read your listing, it does say ***If a Courier is used***. She has most likely not read it properly and just thought you were going to use Austpost. IMO only, I would most likely in this Scenario, just absorb the Cost and send it to her. That keeps her happy and will most likely leave you decent FB and no defects. ( Hopefully ) Otherwise, she may ark up and then Dump a Big Red Neg for you. Hope it all works out fine.