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on 23-01-2015 08:01 AM
Just reading more detail on this same case in another Facebook post. It seems that the seller had sent out an item that was supposed to include two bonus seals as part of the package. The buyer claimed SNAD as they said the seals were not included. The buyer launched an MBG case on the grounds of SNAD and despite the seller telling ebay they had sent out a replacement set of seals ebay still found in favour of the buyer and refunded without requiring that the item be returned.
The seller thinks the buyer was trying it on to get the item for free as they were sure the bonus seals were in the original shipment.
What I can't see from the post tho is if the buyer has had their refund revoked. So they may have still gotten their item free just that the seller is not out of pocket.
The amount was of the order of $55.
So this is encouraging for the rest of us to lodge an FOS complaint where you think you have been unfairly treated by ebay/paypal in these MBG cases.