Hi, Thanks for your replies. I offered the other day to send them another one at just fabric cost plus postage and suggested the use the other as a gift or reselling.. they said no... the one they had was of no use.. So I said please send back for exchange or refund. They then lost the polot and said that unless they received another one or full refund they would leave negative feedback and open a case. They did open a case today and I filled in that I would accept the return of the item.. They then lost the plot called me a scammer as I would not send another item and left horible negative feedback saying we were scammers and that item does not work and that I expected them to pay international post costs... 😞 I tried to explain to them that if I brought jeans and they did not fit me, I would not expect the seller to send me another size? It's so hard to receive neagtive feedback from unfear demands... 😞