So I don't 'need' it to be verified as an ebay item, I can just go ahead and prepare the label?  Does that mean I would have to manually add any tracking (?) number to ebay re proof of shipping or for our records?

In click and send you can prepare any label,  at any time, and yes, you will have to manually add tracking.

Probably worth it to do in this case, as it is not the buyer's fault (I presume) that the payment is pending?

And I can see you are anxious to get on with it

Probably none of my business, but why do you have to "claim" payments in paypal?

I don't understand about claiming the payments - you would think payments would go through autmotically atleast in the case of any ebay purchase/win.

Have managed to prepare the label and saved it but not sure where I will retrieve it from when I am ready to print it.

I am having a few dramas. Last night I went to pay for a purchase with paymate - that is showing as pending too even though at the time it didn't go through and I hadn't even given any credit card details (first time using it). Now I don't know how to get back in and try to make the payment again. Can't phone out.

you can print it out from click and send I think - why not print it now?

I filled in all the information in C&S and then saved it, with the intention of printing out later or tomorrow. When I go to that saved item there is no option to print. It is very odd (not to mention a pain in the butt as I might have to fill it all in again?).

is there no box to tick and down the bottom of the screen "print items"  ?

About paypal, did you update your paypal to "premier" ?

Here is a screen shot (there is no option to print anywhere on page). I have blotted out and buyer and sender's addresses

Yes my paypal acc is already premier

try the "edit"  the red pencil thing

OK, now I can add to cart and print labels...getting somewhere except it printed the wrong way and running out of ink!

Thanks for your help/suggestions Curraone. Now on to sort out the paymate issue.