Negative feedback received because buyer did not read description properly

Hi all,

 

Long time ebayer, first time poster. I have never had any issues with ebay or buyers. Have always been helpful to my buyers and my listings are as accurate as possible.

 

One buyer purchased a helicopter kit. In the description it clearly stated what it came with, and whar else was required.

 

Buyer contacted me and I advised the other parts are available. Did not hear anything back until i noticed the negative feedback claiming i totally ripped him off.

 

Should I be entitled to have this removed? Should a buyer be able to leave negative feedback becuase they didn't read the description properly?

 

Because of this single negative feedback, ive gone from 100% to 93%!