I can not believe another seller actually opened an inr case against me without emailing me first!

Its been one week since she bought it, Australia post were down Friday night till Monday night!

My question is ... if it should show up, and she closes the case, will the defect remain?

I have emailed her asking her to at least wait till tomorrow, and if it hasn't shown I will refund.

This is so wrong.

Bloody Australia Post have a lot to answer for.