I would disagree Penny.

I think the number of shoppers who shop online using their phone/tablet is growing very quickly these days.

These people are unlikely to have a printer.

Of the rest, those that have a printer are probably few as at home these days there is not a whole lot of call to print stuff.

For us its only becasue we are sellers that we have and use the printer.

Apart from that it would rarely get used and I think we would not see the need to own one.

Our stuff is only small, inexpensive and "squishy". So we only use untracked large letters.

So to print and send an ebay label with full tracking would cost us more than the item itself.

So in our case if this would happen (and it has not yet) then we would either want to send a replacement item or just refund without return.

Item replacement would be the most economical option for us.