Our store received 98.5% positive feedbacks since we operated business here in 2011. However, recently, we are classified as "Below Average" seller due to few stocks are not available to sell which we didn't take off from our store immediately. Very enough, our fault on that. However, we found 2 weeks ago Paypal has been holding our funds for nearly every single sale. We called Paypal and found out:

Due to new Ebay policy, Paypal will hold funds until the goods are delivered to customer for "Below Average" seller. The point is we have been updating delivery status with tracking number for nearly 2 weeks. The customer has signed for receiving 2 weeks ago. The funds are still holding by Paypal. Their explaination is they didn't receive delivery status as they cannot access such information! As a seller, we need to call them to inform the tracking number and they need to track whether the item is been delivered or not. Lucky, we have tracking number for all items. We asked Paypal, if there is no tracking number on item, then will Paypal holding the funds forever? Their explaination is our customer needs to call them to confirm they really receive the item.

This ridiculous policy is just wasting time and make nonsense. It takes us 20 mins to get the funds released for the goods which been delivered 2 weeks ago.