Sorry that you have a numpty to deal with. First, my experience with most contract couriers is that they will attempt 2 times to deliver to your door. If you are not home again, they will leave a note of who to telephone, and where to go to collect your parcel. They will NOT attempt a third delivery.  So mr.numpty will have to drive or walk to the collection depot.  You have done your part.

The best person to direct this to is to lyndal1838, she is fantastic in these matters, having over 20 years of experience in this industry.

Lyndal should be on in the morning, or PM her, she will not mind.  Off to bed now, all the best, please let us know how it turned out, bye.