Lyndal is already here....I was just about to give the same information that Aussie has given you.

 

All the courier companies that I am familiar with will make 2 delivery attempts and after that they expect you to either pay for a third attempt or pick it up from their local depot.....mostly pick up from the depot.

 

You seem to have all the relevant information at your fingertips.....let the rude buyer open a dispute.  They cannot possibly win when you give all the details of the courier and where the item is.

 

Which company is it BTW.....I may already know their delivery policies or can find out for you?