Buyer refund requests...

saarzi
Community Member

I sell plant seeds for $1.50 a pop including postage.

 

I have a buyer today, who put in a case, saying the *seeds* (not packaging) were damaged on arrival.

 

These seeds are the size of a pin head, packed in a plastic ziplock bag and put in an envelope.  To squash the seeds or damage them, you would have to cook them, freeze them, or get your fingernail, and squish them very hard one by one.You cant even squish them between your fingers.  Theres no way they could have been damaged just by going through the post.

 

Hasnt sent photos I requested, no response. Return request was made AFTER I left positive feedback (5th one down).

 

Its $1.50, who cares. But, makes me wonder how many people buy low price items, say its damaged and hope they get a refund because the seller thinks "its $1.50, who cares".After a few items it starts to add up.

 

Do Ebay take note of how many REFUNDS a buyer requests? It seems if they get refunds without it being escalated to Ebay, it would probably slip under the radar.