Yes *sparklz* if PayPal can see a history of the buyer doing things to other sellers this can turn the case more into the seller's favour.

Several months ago now (before this MBG thing) we had a buyer raise a PayPal case against us saying that the 8x 2-metre lengths of material they bought were all half a metre short. We knew that was incorrect as we use a template to do the measutrements. We could understand if we made an error on one of them but not all eight.

Anyway we asked them to look at messages between this buyer and other sellers for any similar pattern.

All they would say was that the buyer has some history and that there would be some action taken against their account.

We had sent with regular mail so no tracking. Normally we would have lost simply on that basis alone but they closed the case NO FAULT.

That meant the the buyer still got their refund (which just encourages them to scam) but we did not lose our money either.

Even PayPal said that this refund would encourage the scammer but this was the only way they could close the case without us losing our money. Just because we used regular mail.