By joining up to ebay and paypal you agree that you allow them to make the final decision. I think they have a "duty of care" that they need to uphold so you could make complaints to the FSO.They seem to make judgements for the buyer far to often.

I think the whole system is automated as well, so no person is making a judgment, the computer is. Some dude probably sits at ebay headquarters all day getting $10 an hour just to click yes, the computer is right.

You could make a report with the police but it is just going to come down to the fact there is no real proof. Someone working at the post office could take something for instance.

I actually think everyone that has this sort of thing happen should target Australia Post as the cause. If they get really annoyed they can do something about it. I think they are also just as much to blame as the scammer that says something hasn;t arrived or has missing parts. They will care then and maybe start to make some changes on how things operate.