Weil, after considering your replies (thankyou for reading, I have always loved the helpers on eBay)  I have responded again to her offering a refund if the tags are intact and the bra is in new condition and she has asked for return address.

I'm not sure how this works out defect-wise? Do I formally offer a refund through the eBay link and will that qualify me for a defect? I will also be asking nicely if she will revise her feedback but I am guessing she would not do this unless I refund return postage.

Perhaps if the bra is saleable I can use the pointy boobs as a selling feature 😉