I have just had a nightmare experience selling to someone in the Philippines.........I posted item correctly and had all the details from Australia Post, tracking number, details etc. to prove I sent it off.  Buyer has been exceedingly rude and (new Ebayer) has left me a negative feedback to interrupt my good 700 score feedback.  She has not accepted that I have all the documentation from posting to it leaving Australia and has been lost in the Philippines en route., demanding her money back and being so abusive.  Ebay will not support me on this and it seems that Ebay only ever is there to support buyers and certainly not sellers.  I doubt after 12 years that I will ever use Ebay again and am looking for an alternative.  It has to be added that in phoning for customer support to help me with this, my call went straight through to the Philippines where customer support is based -------need I say more?