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on 20-02-2015 11:21 PM
When I received an empty box I had to take it to the police and get a police report before paypal would refund me.
Was there a weight showing on the postage label when it was posted?
If yes then tell the buyer to take it to the police or even a post office ask them to weigh it and see if it is the same weight empty as it was when you posted it and ask for a photo as proof.