The thing is they are saying to go into the "Store Categories" section but that section is only for setting up the categories I want (and which are already set up). In order for store categories to display (and as I understand) you need to go into the "Display Categories" section. The Ebay representative is the expert but what they are writing doesn't make sense to me...

I should add that they hung up on me while I was trying to follow their instructions. Not much patience.