Negative feedback with positive comment ));

Hello All,

 

I recived one negative feedback with a positive comment last week, I believe it was a mistake as she havn't give me any low details rating at all, i tried to contact buyer and asked if this was a mistake and ask if she could revise the feedback for me.

 

I also asking for the chance to resolve any issure that may have, in case if this feedback was not a mistake.

 

This buyer never give any negative feedback to sellers at all, I am the first one); 

 

I have send buyer a message and i heard nothing back, I have submit feedback revision request via ebay and still have no response.

 

Is anyone had this issue before? , What else I can do to fix this? Any advise would be very much appriciated.