I didn't know AP offered a wrapping service!

I am sure they would charge a fee for wrapping your items anyway. A win for them, a loss for us.

They won't wrap at my local PO. Lady in front of me wanted them to pack something for her last week and they sold her all the bits and pieces she needed and told her (nicely) to go away and do it herself ... they didn't have time... And they don't either. Our PO is flat out from doors open until doors shut and mostly beyond.

Some of them are such busy places that queues are often out the door in my area, and it's funny because it has an automated entry door.  It's amusing watching people deal with the door when in the queue.

Anyway.. half the people at POs seem to just wanna pay a bill which can be done online in a minute.  I wrote to AP about eight years ago suggesting they setup a self-serve pay station for bills and they thanked me for the suggestion.

I read last year that they are now trialling them in some stores.  I've never seen one though.

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@fmurphy2005 wrote:

Some of them are such busy places that queues are often out the door in my area, and it's funny because it has an automated entry door.  It's amusing watching people deal with the door when in the queue.

 

Anyway.. half the people at POs seem to just wanna pay a bill which can be done online in a minute.  I wrote to AP about eight years ago suggesting they setup a self-serve pay station for bills and they thanked me for the suggestion.

 

I read last year that they are now trialling them in some stores.  I've never seen one though.

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We have a self-serve station at Gympie PO - unfortunately it doesn't seem to answer the purpose as they allocate a staff member to man it to explain how it works, so that means one less person serving at the counter.    And the one time I went to use it to pay car registration, I was told it does not do car registrations. 

Also a self-serve screen where you can calculate postage, find postcodes, etc - but, it seems that is also too hard from some, as they call for assistance from the counter to find out how to use it !!!!

I asked my Aus Post yesterday if they wrap items, and therefore be covered by any claims if an item is broken in transit.   They said they hadn't heard of this, and they have seen how I wrap my items, and I would do a better job!

I don't believe they have just said that to fob me off, as there workers there are very efficient and helpful. It's the couriers that don't give a damn!