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05-03-2015 12:03 PM - edited 05-03-2015 12:05 PM
eBay is not "protecting" sellers from defects generated by buyers. It is such a sadly signficantly flawed system in place that generates such guff as these questionable stats and trumpteting of actions to "protect" us.
eBay is pretending to protect us from eBay ...
How very strange and sad.