@indigorosey wrote:

...or you could do what I did which was to lose my s##t over the phone. They tried the 'it's eBays policy' and there's nothing we can do.

 

I'm usually quite calm but when I realised I didn't have a chance of getting my money released I asked for a supervisor, who removed the hold altogether.


After almost loosing it with them, .......they still put you through to a supervisor !!!  wow, didnt' lie to you and say they were all at lunch.