Excellent advice! Thankyou for the encouragement and it is a nice reminder that you all had to start at zero too! I will be patient, I just thought that all buyers are expected to leave FB.. Well done to  both of you for having more then "10" in your feedback lol...

What I am finding a little stressful is I have sent some products in normal postage, not with tracking numbers. So my concern is, when they don't leave FB, did they actually receive the parcel, or are they going to give me  negative FB ? It is such a fine line ... Do you all provide postage with a tracking number?