It's a (insert profanity) new system. Here's what I've just learned thanks to a recent case

-A customer does not have to prove the item is not as described!

-A customer does not have to provide any photographs

-The seller is not asked to prove that it was as described

-The seller is not asked for any information to back up claims it is as described

-Ebay refund the seller before you have your goods back

-Ebay make the seller pay for the returned postage

-Ebay do not follow up to make sure you have your goods back.

yep good luck with that one ebay! They've just cost me nearly $500 and I don't have my item back.

If there was another online auction marketplace...i'd be there!

So over their changes that screw over sellers! #whomakesthesedecisions?