mmmmmm    sellers compaining about money back to the buyers   instead of complaining does somebody out there have an answere when a buyer does not get there article , is this new policy put out there because buyers were complaining they were not getting there parcels [  i agree if your parcel has tracking  you shoukd not get a defect point   sending letters   just close your eyes = not good enough you know aus post loose thousands of letters a year  just read the papers some letters are taking 4 weeks to go 100 miles away      [   come on guys what is the answere buyers cant have it all there way either can sellers has anyone got an answere ]