well its ego  a part of the hunters group but the best part of them they have 100s of depots in australia   and if you have a depot close by you can just drop your parcel of which is cheaper instead of waiting all day for couriers to come to your place , you dont have to cart things into a post office i  have a depot a few hundred meters up the road i pay online  put the  docket on the parcel drive into the depot they have cages there for you to put your parcel in and then drive straight out  general price is $11.30 to most standard interstate suburbs up to 20kg  also you can have it delivered to a depot and thats cheaper if the customer wants to save more 

melbourne suburbs are usally $6.70 from a melbourne suburb everything is tracked  i have sent maybe 100 odd parcels and only had 1 message from a buyer wanting to know about there parcel looked up tracking and it said could not find house  so i asked the buyer is  your house hard to find and hre said well its a 30 a type of address and the house is realy on another street anyway he told me the color of his fence and mailbox and i just wrote the info to the courier company and it was delivered next day  i supose a lot of couriers do a good job  i just like the drop off part   and a few times if its to a remote location i send it to a depot as close by and the buyer goes and picks it up ..