Well I am glad you are happy with e-go in Melbourne.   The are not well regarded in Sydney.

Same with Fastways......I avoid sellers who use them like the plague.   They are terrible.

There are a few other companies that are not well regarded in the industry but I would not name them here.

If I pay for a courier I expect them to pick up and deliver to my door.   If I wanted to go out to pick up my packages I would go to the local shops and see exactly what I am buying.