Hi , as this item is branded by a major oem with commercial interests in high value computer items , I would send both drive and data to them for appropriate action , note also the Seller details including address etc (via dispute data) and also Seller sales (to add gravity to issue from the named oem prospective), allude to not being happy and wondering whether their laptops are of the same quality

(Of course you know they did not manufacture those but is the thought conveyed to them of being type cast that should contribute to overcoming any corporate inertia)

Best if you have won a few to show is a chronic issue although being fake should be enough to galvanize the oem into action