I recently sold a BRAND new item to eBay. A very expensive dress that as soon as I got home, I changed my mind. I posted it that day to eBay and sold it after the 2nd listing. The buyer paid $110 less for the dress and I sent it as soon as the money came through. Posted it very carefully, the buyer received the dress and after the weekend put in a dispute with paypal saying the dress was second hand and had all this damage. It did not, it was brand new. I offered all the evidence to support my claims however they awarded it in the buyers favour. She was to send the dress back and I needed to offer a full refund.

So, the buyer has supplied a tracking number but it's now been 8 days and no dress has arrived. She has the money back but I have no dress.

Today by complete freakish coincidence I just happened to be in the store where I purchased the dress and a fellow shopper overheard my conversation with the sales ladies regarding my eBay nightmare and she approached me telling me of her similar situtation. What do you know.... THE SAME BUYER!!!! She obviously targets this particular brand. She has a private feedback block so can't leave details on her to warn other people of her behaviour. I have just spoke to eBay and they are going to investigate however they cannot let me know the outcome of their investigation, nor can they do anything regarding the transaction. I put in a dispute yesterday with paypal but because she has provided a tracking number they awarded the dispute in her favour. So here I am, obviously scammed, with no dress, and down $500. Where the hell are my rights?