Sorry I didn't realise I was on .au sort of makes sense everything about eBay is difficult like trying to find a way to contact customer service or fight a case of being a seller getting scammed by a fraudulent buyer... just don't see why the regular user's can't get vouchers too, seems to me like it's now a free for all for the scammers, sorry went into a rant there completely off topic... been a member for eight years and im a frequent seller and a massive buyer and I mean like every few days but I have never once received a voucher...