Hi, a DVD was purchased on the 7th of December and sent on the 9th of December “post is closed during the weekend”, and item has yet to be delivered, I’ve sent emails to the buyer and contacted auspost and a clear answer was not given, anyways, I have been trying to get in contact with the buyer since the 17th of December and they are yet to respond and auspost wants to know if the item has been delivered but the buyer is not responding and won’t let me know if they had received the item or not, I’ve tried to solve it but the buyer is simply not responding, my question is, if buyer asks for a refund some day soon would they get it? Knowing that I’ve tried to talk to them for the past 10 days but their not responding.