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@kate399 wrote:

Auspost are really being helpful to me today.   There first response today in part says "I’ve investigated with the Delivery Centre which is responsible for delivering parcels to your address. They’ve confirmed that this parcel was delivered as addressed. As a signature was not required, unfortunately we’re unable to investigate further. If your article is still outstanding I would recommend discussing it further with the sender in case there is anything they are able to organise for you."

I already have the paperwork from the seller showing "signature on delivery"  The friendly staff at my local post office reconfirmed this.

I contacted Auspost again With this reply in part " I can see that the sender has requested that a compulsory signature to be captured at the time of delivery. Currently we are still delivering via contactless delivery and what this means is that the postie will sign on your behalf as to adhere to health and safety measures.

I have read over the responses that the Toowoomba Delivery Centre has provided to us and can see that the postie noted that when he came to the front door that someone called out through the door to leave the parcel. NO - he would have had to ask - please come to the door - so that this parcel is CONFIRMED - delivered. A yell - is not considered - DELIVERED. He would have then signed and left the parcel at the front door.
On the day it was not delivered, I was in my back shed about forty meters behind my house. I live alone so nobody was in the house to yell out to the contractor. I don't think I've heard so much garbage coming from anybody.  Now for eBay's  & the sellers help, another complete story.

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Good luck Aust Post.