promotionXMASHG

demi_trn_3
Community Member

on ‎05-12-2022 11:32 AM

i should had gotten a $20 discount but i didn’t, can anyone tell me why? i brought a rice cooker $309 using this code but ebay didn’t give me the $20 discount.  i am in australia and this is meant to be the christmas promotion. 

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papermoon.lady
Community Member

‎05-12-2022 11:43 AM - edited ‎05-12-2022 11:44 AM

Do you mean you had already applied the code successfully but then it looked like it had disappeared?

Have you looked at the order details?

Codes usually don't appear in the purchase history, but if you look at the order details ("View order details") and payment info, you will see that the code has been applied.

 

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padi*0409
Community Member

on ‎05-12-2022 11:46 AM

Did the $309 include postage ?  If so that could be why you only got $10, if the unit price was under $300.

______________________________________________________

"Start me up I'll never stop......"
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imastawka
Honored Contributor

on ‎05-12-2022 11:47 AM

Did you use the cart?

 

The cart will tell you before purchase if the discount will work.

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papermoon.lady
Community Member
In response to padi*0409

on ‎05-12-2022 11:48 AM

I don't know, padi. It looks like it is the rice cooker from Bing Lee, and the listing does say $20 off if that code is applied.

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papermoon.lady
Community Member

on ‎05-12-2022 12:00 PM

Can you please explain if your problem is that you got a $10 discount when it should have been $20, or that after applying the code and looking at the purchase history it appears that the code has not been applied (in which case my first reply applies)?

If it is the first case, you will have to contact eBay via live chat...

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padi*0409
Community Member
In response to papermoon.lady

on ‎05-12-2022 12:01 PM

I couldn't see any rice cookers from them, just computer bits Papermoon.

______________________________________________________

"Start me up I'll never stop......"
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papermoon.lady
Community Member

‎05-12-2022 12:05 PM - edited ‎05-12-2022 12:07 PM

OK, I looked at Bing Lee's listings again, and the photo the OP included in the first post is of a rice cooker that only costs $119, so if that's what they bought it might be the reason why the discount was only $10. The $309 ones look different?

 

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padi*0409
Community Member
In response to papermoon.lady

on ‎05-12-2022 12:15 PM

..........the plot thickens Papermoon, I'm totally confused now - not unusual perhaps. 🤣

 

______________________________________________________

"Start me up I'll never stop......"

papermoon.lady
Community Member
In response to padi*0409

on ‎05-12-2022 12:18 PM

Let's hope the OP will come back to clarify!

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