Bug: eBay identifying the wrong bank name for payout.

kverm
Community Member

I've just wasted an hour trying to track down an account that dosen't exisit because eBay is incorrectly loading a bank name.

On the payout screen it says "Sent to ANZ ending in 8812"

My bank account that is connected, which does indeed end in 8812, is Up Bank, a
subsidiary of Bendigo Bank.

Not sure where eBay is pulling in the ANZ label from.

Up Bank is one of the fastest growing banks in Australia at the moment, so I doubt I'm the only one massively confused by this. When one tries to remove the false ANZ account, eBay requires you to input the account number from "ANZ ending in 8812" which leads to additional confusion.

Any hope that this bug is escalated and fixed?