Hey folks, the ai bot is useless and won't let me through to a person so I'll ask here....

I bought something. It arrived. Its completely the wrong thing, which seller admits/confirms.

They want it shipped back, but claim they can't generate a shipping ticket, so they want me to pay for shipping and they'll pay me for it via PayPal.

Seems Hella scammy to me unless they're paying the shipping to me before I send it.

Should I just wait and ask Ebay to step in to sort it?