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17-02-2026 02:42 PM - edited 17-02-2026 02:45 PM
If you look at the tracking, you'll see at the bottom of the page
TRACKING SUPPORT
Right, let’s investigate
Sorry this one has taken so long.
Tell us if you’re the recipient or sender so we can help you with next steps.
Was the return started within 30 days of receiving the item ?
As I can see your feedback is 'within the last 6 months'
