SCAMMER! sent an EMPTY package.

I sold an expensive handbag, and the buyer was not happy - so I approved the retrun process and offered a complete refund when I got the handbag back. The customer purchased a 500g tracked Australia Post satchel which arrived EMPTY!!! The buyer got a full refund from PAYPAL. What Can I do?! For a start the handbag weighed 700gms and would not fit in the dimentions of a 500gm stachel. 

Call PayPal.

Sounds like someone knowing how to work/scam the system.

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imastawka
Honored Contributor

Isn't the weight displayed on the postage label?

Not on a satchel. Sending in a 500g satchel wouldn't prove anything either because lots of overweight ones get through.

AP supposedly weigh every one these days.


@davewil1964 wrote:

AP supposedly weigh every one these days.


Would that be the same way they postmark every stamp on every letter?Smiley Very Happy

That change would have to have been made in the last year because I got some VERY overweight 5kg satchels last year.

None of the satchels I received last year had a weight recorded on them.


@davewil1964 wrote:

AP supposedly weigh every one these days.


 

Earlier this year, so my PO told me.

 

I once bought books 1-11, 3 of which were TPBs, of 'The Wheel of Time' and they were sent in a 3kg satchel. The TPBs go well over 500g each, and the MMPBs go close to 500g each. And, yes, it was a squeeze (apparently a bit of judicious heat will stretch the plastic without tearing it).