eBay do not operate the forum and nor does anyone (ie the mods on the forum) 'switch the buttons') 

Sorry

Regardless of how much abuse you wish to hurl at other members

Your actions are your own

eBay has not been 'trying to fix' anything

You were given a scripted response to get you 'off the line' (chat) as fast as possible, as is everyone who contacts eBay with a question which is put in the 'too hard basket'

And nobody from eBay is reading your post now